Since the release of ChatGPT by OpenAI in September of 2022, Generative AI (GenAI) has been the main topic of almost all technology conversations. Companies have been rushing to release GenAI tools to supplement their solutions and corner what is predicted to be a $1.3 Trillion industry over the next 10 years. In March of 2023, Salesforce introduced Einstein GPT, a generative AI tool to be utilized in conjunction with other Salesforce Cloud products and has continued to enhance and expand its capabilities.
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